Privacy Policy

1. Who is the data controller?

The data controller for any personal data we collect about you is Marian Global Limited, located at 1 Blatchington Road, Hove, East Sussex, United Kingdom, BN3 3YP.

We are responsible for ensuring that your personal data is securely stored, that you are fully informed about how your data is processed, and that your rights regarding your data are upheld.

Please note that the products offered on our website are not intended for individuals under the age of 18. We do not market our products to this age group and do not knowingly collect data from individuals under 18. For further information, please refer to our Terms & Conditions.

We also recommend reviewing our Registration & Account Terms and Conditions, which apply when you create an account on our website or app.

2. What personal data do we process, for which purpose, and what is our legal basis for processing it?

We collect personal data from you when you use our website or associated apps ("Website and Apps"). This data may include your name, email address, telephone number, billing and shipping addresses, date and month of birth, and information about your browsing and shopping activity.

We collect this data when you:

• Place an order
• Contact our Customer Care team
• Register an account
• Subscribe to our marketing communications
• Browse our Website
• Use other services offered through the Website or Apps

We use this data to:

• Process your order
• Take payment
• Deliver your purchases
• Provide access to registered user services
• Personalise your shopping experience
• Send marketing communications (if opted in)
• Assist you via Customer Care

We only process your personal data when we have a valid legal basis to do so. These include:

• Performance of a Contract – to process and fulfill your order
• Legitimate Interests – to improve our services and communications
• Legal Obligations – to comply with applicable laws
• Consent – where you have explicitly agreed to our use of your data (e.g. for marketing)

If you have provided your consent, you may withdraw it at any time.

COOKIES

Our websites use cookies and similar technologies, such as pixels and beacons, to collect information. These technologies are commonly used to ensure websites function properly or more efficiently, as well as to provide valuable insights to site owners. For example, they may store your language preferences, login information, or track how you use our services and applications.

Cookies are also used to:

• Display products and services tailored to your preferences
• Enable third-party partners to present you with relevant advertising

By using our website, you consent to our use of cookies in accordance with this policy. For further details, please refer to our Cookie Policy.

3. Who will process your data?

Your personal data will be processed by the internal staff of Marian Global Limited, who have been specifically trained and authorized for this purpose.

Additionally, your personal data may be shared with third parties engaged to support the provision of our services. These parties are carefully vetted for their data protection standards and are contractually obligated to use your data solely for the specific purposes defined by Marian Global Limited.

These third parties include, but are not limited to, the following categories:

• Payment service providers that assist in processing your order.
• Courier and delivery companies responsible for shipping your purchases, who act as independent Data Controllers during the delivery process.
• Professional service providers, including email delivery platforms, IT software providers, marketing and research agencies, analytics services, and website hosting companies, that support the operation of our business.
• Credit reference agencies, law enforcement authorities, and fraud prevention bodies, assisting in the detection and prevention of fraudulent activity.
• Regulatory authorities and government bodies, where required to comply with legal obligations.
• Internal teams, service providers, and brand partners may receive aggregated data that does not identify individual users, for business planning and analytical purposes.

In the event that the assets of Marian Global Limited are acquired by another entity, your personal data may be transferred to the acquiring party. In such cases, the buyer will be legally required to use your data in a manner consistent with this Privacy Policy.

4. Data transfer outside the EU

Some of the third parties referred to in the section "Who will process your data?" may be located in countries outside the United Kingdom (UK), European Union (EU) or European Economic Area (EEA) that are nevertheless recognised by the European Commission as ensuring an adequate level of data protection.

Where your personal data is transferred to countries that do not benefit from an adequacy decision, such transfers will take place only under one of the following lawful mechanisms:

• The implementation of Standard Contractual Clauses, as approved by the European Commission, together with any supplementary measures that may be necessary to ensure equivalent protection of your personal data;
• Where the transfer is necessary for the performance of a contract concluded with you, such as for the purchase of products on our website or for registration and access to related services;
• To enable the management and fulfilment of your specific requests.

These safeguards are applied to ensure that your personal data remains protected to the highest standards, regardless of the location of the data processing activities.

5. How long do we keep your data?

We retain your personal data only for as long as is strictly necessary to fulfil the purposes for which it was collected, in accordance with our data retention policy. The specific retention period may vary depending on the nature of the data and the reason for its processing.

For example:

• Data collected to fulfil a purchase will be retained for the duration of the contract and as required by applicable tax and accounting laws;
• Data used for marketing purposes will be retained until you withdraw your consent or request deletion;
• Data associated with your account will be retained for as long as your account remains active.

Once the applicable retention period has expired, your personal data will be securely deleted or irreversibly anonymised, ensuring that it can no longer be used or associated with you.

6. Your Rights

As a data subject, you have the following rights under applicable data protection laws:

• Right of Access – You may request a copy of the personal data we hold about you.
• Right to Rectification – You may ask us to correct or update any inaccuracies in your personal data.
• Right to Withdraw Consent – Where we rely on your consent to process your data (e.g. for marketing purposes), you may withdraw that consent at any time.
• Right to Object – You may object to the processing of your personal data where we rely on our legitimate interests as the legal basis.
• Right to Erasure – You may request the deletion of your personal data in certain circumstances (commonly referred to as the "right to be forgotten").
• Right to Data Portability – You may request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
• Rights in Relation to Automated Decision-Making and Profiling – While we use profiling to personalise your experience (e.g. by suggesting relevant products or designers), we do not use automated decision-making processes with legal or similarly significant effects. However, if such decisions were made, you would have the right to:
  • obtain human intervention,
  • express your point of view,
  • receive an explanation of the decision, and
  • contest the decision.

To exercise any of your rights, you may:

Contact our Customer Care team at:

• ✉ [email protected]
• 📞 +44 7557 534461

If you believe your data is being processed unlawfully, you also have the right to lodge a complaint with the relevant Supervisory Authority.

7. Security

We are committed to implementing appropriate technical, physical, and organisational measures to safeguard your personal information against:

• Unauthorised access,
• Unlawful processing,
• Accidental loss or damage, and
• Unauthorised destruction.

To ensure data protection, we employ measures such as pseudonymisation and encryption, designed to maintain the confidentiality, integrity, and availability of your data. Our systems are built to be resilient and capable of restoring access to personal data in the event of a physical or technical incident.

We also regularly test, assess, and evaluate the effectiveness of our security measures to ensure they remain robust and up to date, in line with evolving threats and best practices.

8. Changes

We review and update our Privacy Policy regularly to reflect any changes in our practices, services, or applicable legal requirements.

If any material changes are made to this Privacy Policy, we will notify you directly where appropriate (e.g. via email or through our website) so you can review the changes and understand how they may impact you.